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Macon County Animal Services
1377 Lakeside Drive
Franklin, NC 28734 USA
Phone: (828) 349-2106

Per the COVID pandemic:
Open to the Public by Appt only
9am to 12pm & 1pm to 4pm
Monday - Friday

Closed Saturdays & Sundays

Adopt An Animal

Animal Control Ordinances


Macon County Animal Services
(828) 349-2106

Our mission is to protect the health and safety of our residents, and to protect animals and promote their humane treatment. We will make every effort to promote pet adoptions of healthy, nonaggressive animals by the general public and promote responsible pet ownership. To reduce the number of homeless pets, we will ensure that all dogs and cats are spayed or neutered prior to adoption and current of their immunizations.

Although we open for business at 9am, Animal Control Officers are at work at 8am every day taking care of the animals first thing in the morning, cleaning and feeding. Animal Control Officers also come in on Saturdays and Sundays to take care of the animals, but we are not open to the public.

An Animal Control Officer is on-call afterhours to handle emergency animal related issues, and animal bite cases year round. Animal Control Officers will respond to reported animal related complaint involving animal within the County as soon as practically possible. Animal Control Officers can be reached afterhours and on weekends for animal related emergencies and bite cases by contacting Emergency Management at 828-349-2061 or calling 911.

Our major duties consist of:

  • Responding to calls about dangerous animals.
  • Documenting animal bites and overseeing the performance of rabies protocol in coordination with Macon County Public Health.
  • Investigating reports of animal cruelty and neglect.
  • Picking up sick or injured animals.
  • Picking up stray animals.
  • Investigating complaints about animal nuisance violations.
  • Providing adoption and animal re-unification services.
Macon County Animal Services does not handle wildlife issues.
Please contact Wildlife Nuisance Hotline at 866-318-2401.
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5 West Main Street • Franklin, NC 28734
Phone: 828-349-2000

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