Macon County Public Safety • 911 Communications

Macon County 9-1-1 Communications Center dispatches for all law enforcement, fire and EMS agencies in Macon County.

We also provide after-hours dispatching of municipal utilities crews and communicate and relay information to various other agencies in Macon County including but not limited to

• U.S. Forest Service Law Enforcement,
• N.C. Forest Service, and
• N.C. Wildlife Enforcement Officers.
  

Lead Telecommunicator - Todd Seagle - (828) 349-2232

Macon County has an enhanced 9-1-1 system with a G.I.S. based mapping system and has dispatched 47,881 calls for assistance in 2018.

9-1-1 should be accessed by someone when they actually need emergency response or assistance from law enforcement, fire, or EMS departments.

All other requests for service should be addressed to alternate seven digit phone numbers or addressed with the appropriate department directly.

List of Non-Emergency Numbers Fire Departments

• EMS (Emergency Medical Services) (828) 349-2066
  
  
• Fire Departments

  Franklin FD - 3/4	(828) 524-2332
  Highlands FD - 4/5	(828) 526-3645
  Clarks Chapel FD - 4/9	(828) 524-8113
  Otto FD - 6/9	(828) 524-3473
  Burningtown-Iotla FD - 5/9	(828) 524-7061
  Cullasaja Gorge FD - 4/9	(828) 369-5010
  West Macon FD - 4/9	(828) 524-5925
  Cowee FD - 5/9	(828) 369-7611
  Sky Valley-Scaly Mtn FD - 6/9	(828) 526-9032
  Nantahala FD - 5/9	(828) 321-4749
  Mountain Valley FD - 5/9	(828) 349-3108

• Law Enforcement
  • Franklin Police » (828) 524-2864
  • Highlands Police » (828) 526-9431
  • Macon County Sheriff's Office » (828) 349-2104