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Frequently Asked Questions
What are your hours of operation?
8:00 a.m. to 4:30 p.m.
How do I get my land checked for a building site that would require a septic tank and/or well?
Fill out the necessary county application in its entirety. The specialist will contact you to set an appointment to visit the lot, evaluate the soil characteristics, and determine the suitability of the relevant parameters and either approve or disapprove the lot. Fees are variable, dependent upon the design flow of the system.
If my land is turned down as a building site, can I appeal that decision?
You have 30 days to appeal a denial. Information is included in every denial letter explaining your rights.
How can I file a complaint about a failing septic system?
Contact the Environmental Health Section where the complaint will be referred to the designated specialist who will follow up with the complaint in a timely manner.
How can I get my well water sampled and tested?
For $20.00, a standard bacteriological analysis is performed for the presence of fecal and total coliforms, which indicate contamination of the water supply. The sample may be taken by an Environmental Health Specialist (EHS) for a collection fee of $50.00.
What is required for the construction and operation of a public swimming pool?
The first step is to complete a plan review application. Then, submit plans designed by an engineer, with an engineer’s seal and await the plan review approval. The EHS will conduct construction inspections. Next, permit fees need to be paid for the application for operations permit. Then the EHS will conduct a final inspection and permit the pool. Keep in mind a pool operator must be available and responsible for the swimming pool. Existing pools require annual renewal applications and payments of relevant fees associated.
How do I become a Certified Pool Operator?
Contact the Environmental Health Section for names and addresses for a list of instructors available within the private sector.
How do I file a complaint about a restaurant and/or a possible food related illness?
Call the environmental Health Section, where the call will be referred to the designated specialist who will in turn, investigate the complaint.
How do I get a permit to operate a food service establishment?
Contact the Food & Lodging Program Specialist with the Environmental Health section for forms and relevant information.
What can be done regarding garbage complaints?
The Environmental Health section does not investigate complaints of improper garbage disposal. We may refer these complaints to the Macon County Solid Waste Department.
What are the health department’s requirements to open and operate a child care center?
Contact the Food & Lodging Program Specialist with the Environmental Health Section for forms and relevant information.
Should I have my child tested for lead poisoning?
If your child is under the age of six, it is a good idea to have him/her tested. Testing is especially important if your child lives in a home built prior to 1978, or if the child regularly visits a home that was built prior to 1960. If paint is in poor condition (flaking, chipping, peeling) or has been disturbed by recent remodeling in any location your child spends time, then it is also a good idea to have the child tested.
If the child is over the age of six, should I have him/her tested for lead poisoning?
The risk is not as great due to changes in hand to mouth activities. Also, the development of the central nervous system and brain is not as readily affected by lead after the age of six. Lead is still not healthy at any age, but the body doesn’t absorb it as well as people progressively age.
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